Contact Us

Please see our FREQUENTLY ASKED QUESTIONS or submit your query here for a human response within 2 hours.

We are open Monday to Friday from 8:30am to 5pm UK time and enquiries received outside of these hours will be replied to soon after re-opening each day.

Note: The LRDirect website functions 24/7 and our dedicated warehouse staff strive to meet DHL and APC carrier deadlines at all times.

Finding Part Numbers

If you need help finding part numbers or matching them to a VIN or Chassis Number please see our FINDING PART NUMBERS page.

Our focus is on providing an efficient service for customers who have already identified the parts they need.

Parcel Tracking

Please go to the WHERE'S MY ORDER? page to track the delivery of your goods.

Returns and Cancellations

Please go to our dedicated RETURNS AND CANCELLATIONS page for efficient handling of unwanted, damaged or faulty items or to cancel your order.