Contact Us

Our Customer Service department can offer assistance with a range of queries including parts enquiries, questions about the site and order amendments.

Please see our contact form for an exhaustive list of the queiries that we can assist with.

We strive to answer all emailed Customer Service enquiries as soon as possible with all responses sent within 1 working day.

PLEASE NOTE: Our Customer Service Department is closed on all UK holiday days but our website and warehouse continue to process orders 365 days a year.

Where it is required please remember to include the following information:

• Your LRDirect GE order number (This is the 14 Digit order number supplied beginning with GE).
• The relevant part numbers including the supplier suffix for any parts or stock enquiries.

If you need help finding part numbers or matching them to a VIN or Chassis Number initially please see our FINDING PART NUMBERS page.

Our focus is on providing an efficient service for customers who have already identified the parts they need.

Please go to the WHERE'S MY ORDER? page to track or trace the delivery of your consignment.

For answers to more frequently asked questions please refer to our FAQs.

We update these regularly so that you can find the information you need instantly.